top of page

Terms & Conditions

Business Information

Business name: Matt the Sash
Email: info@mattthesash.com
Phone: 07871510260
VAT: Not VAT registered

We provide sash window repair, restoration, and related services.

2. Website Use

  • The content on this website is for general information only and may be updated without notice.

  • You must not misuse this website or attempt to gain unauthorised access to it.

  • We do not guarantee that the website will always be available or error-free.

3. Quotes & Estimates

  • Any quotes provided are estimates based on the information available at the time.

  • Final prices may change if additional work is required or if circumstances differ from the original assessment.

  • Quotes are valid for a reasonable period unless stated otherwise.

4. Services

  • All services will be carried out with reasonable care and skill.

  • Service times and completion dates are estimates and may vary due to weather, material availability, or unforeseen issues.

  • The customer is responsible for ensuring reasonable access to the property.

5. Payments

  • Payment terms will be agreed prior to work commencing.

  • Payment is due upon completion of work unless otherwise agreed in writing.

  • We reserve the right to withhold completion or further work until payment is received.

6. Cancellations

  • Customers should give as much notice as possible if cancelling or rescheduling an appointment.

  • We reserve the right to charge for costs incurred if work is cancelled at short notice.

7. Guarantees & Liability

  • Any guarantees provided apply only to workmanship and do not cover general wear and tear, misuse, or external damage.

  • We are not liable for indirect or consequential losses.

  • Nothing in these terms limits liability where it would be unlawful to do so.

8. Customer Responsibilities

  • Customers must provide accurate information when requesting quotes or services.

  • Any issues or concerns should be reported as soon as reasonably possible.

9. Intellectual Property

All content on this website, including text and images, is the property of Matt the Sash unless otherwise stated and may not be reproduced without permission.

10. Privacy

Use of this website is also governed by our Privacy Policy, which explains how we collect and use personal data.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact:

Matt the Sash
info@mattthesash.com
07871510260

bottom of page