Privacy Policy

Information We Collect

When you use our Wix website, we may collect the following information:

• Name

• Email address

• Phone number

• Address (if provided for quotes or services)

• Information submitted via contact forms

• Technical data such as IP address, browser type, device information, and pages visited

Some data is collected automatically through Wix’s built-in analytics and cookies.

3. How We Collect Information

We collect information when you:

• Fill in a contact or enquiry form

• Email or phone us directly

• Browse our website (via cookies and Wix analytics tools)

4. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide quotes

• Carry out requested services

• Communicate with you regarding your enquiry or work

• Improve our website and services

• Meet legal or regulatory requirements

We only collect and use data that is necessary for these purposes.

5. Wix Platform & Third-Party Services

Our website is hosted on Wix.com. Wix provides us with the online platform that allows us to present our services.

Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores data on secure servers behind a firewall.

Wix may use essential third-party services (such as analytics or performance tools) to operate the website effectively.

6. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent – when you submit a form or contact us

• Contract – when data is required to provide a service

• Legal obligation – where required by law

7. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Access to personal information is limited to only what is necessary.

8. How Long We Keep Your Data

We keep personal data only for as long as necessary:

• Enquiries: up to 12 months

• Customer records: as required for legal, tax, or business purposes

9. Cookies

Our Wix website uses cookies to:

• Ensure the site functions properly

• Analyse website traffic and performance

• Improve user experience

You can manage or disable cookies through your browser settings. Some features of the website may not function correctly without cookies.

10. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us using the details below.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Matt the Sash
info@mattthesash.com
07871 510260